How We Work

The guiding principles behind every decision that we make.
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How We Work

We pride ourselves on being an ethical company that operates with safety, sustainability and our core values guiding every decision we make.


We’re committed to achieving Zero Harm across our businesses. Only by setting the highest standards for ourselves will we be able to retain the trust of our customers and the people using our infrastructure. Zero Harm means:

•  Zero fatalities
• Zero disabling injuries
• Zero accidents and injuries

Zero Harm means delivering on the following shared commitments:

• Eliminating fatal risks: all our businesses will identify fatal risks and establish Zero Harm design, management and behavioral protocols to eliminate them
• Eliminating hazards: all our businesses will identify and plan out hazards in all activities they undertake
• Maintaining Zero Harm day to day: all our businesses will establish and maintain management, monitoring, review, audit and assurance systems geared for Zero Harm
• Keeping the public safe from harm: all our businesses will manage and maintain Zero Harm levels of separation, security, monitoring and stewardship to safeguard members of the public from exposure to our hazards
• Keeping all our people healthy: all our businesses will conduct health checks and health risk assessments to ensure there is no long-term harm to health from working in our business
• Working with our customers: all our businesses will enlist the support and co-operation of customers to achieve Zero Harm
• Making safety personal: all our people will make safety a personal commitment


Balfour Beatty has a robust sustainability and innovation approach that creates shareholder value by identifying new opportunities and managing risks on economic, environmental and social developments. With some of the world’s most progressive sustainable projects, our approach provides leading-edge global practices that maximize profitability for our partners.

Ultimately our goal remains to be one where we promote and invest in infrastructure assets that are sustainable through their design, build and how they are used. We consider lifecycle and maintenance issues right at the beginning to ensure that our assets are sustainable not just at the beginning but for the foreseeable future.

Key areas of expertise include:

• Strategy: integrating long-term economic, environmental and social aspects in our business strategies
• Financial: meeting shareholders’ demands for sound financial returns, long-term economic growth, open communication and transparent financial accounting
• Our people: keeping project sites safe and managing human resources to maintain workforce capabilities and employee satisfaction through best-in-class learning and knowledge management practices
• Environmental: complying with regulatory requirements, deploying renewable technologies, and protecting the environment are integral components of all our projects and partnerships


Balfour Beatty’s values are an integral part of our working culture and set a standard in which we work. Our Code of Conducts (available below) are rooted in these four values: integrity, teamwork, excellence and respect.

INTEGRITY: We always do what is right.

• We are fair and open with everybody
• We do not walk past what is wrong or unsafe
• We keep our promises
• We support everyone for doing the right thing

TEAMWORK: We are better together.

• We listen to each other and share knowledge willingly
• We willingly combine our expertise
• We work at creating excellent relationships
• We act as if we are part of a bigger picture

EXCELLENCE: We strive to improve and exceed expectations.

• We go the extra mile to deliver
• We do not tolerate underperformance in ourselves or in others
• We will not compromise on safety or quality
• We constantly look for innovative and creative solutions

RESPECT: We care about how our actions affect others and the wider environment.

• We treat everyone equally and embrace difference
• We encourage everyone to achieve their maximum potential
• We appreciate the skills and abilities of others